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If you find a problem with your double glazing windows after your installation or something wrong with the work itself, you should be covered by your FENSA-backed guarantee, which is a requirement for installers to supply. You should call the business in the first instance to deal with any concerns. You are also covered by the Customer Rights Act 2015, which protects consumers from flawed product and services.

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If you feel these requirements haven't been met, your installer is required to put things right. However, it depends on the business to choose whether to repair them or supply replacements, and they will generally select the more affordable of the 2 options. FENSA also supplies a grievances process if you're unable to reach a resolution directly with your installer, so long as they are a member.

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The Double Glazing and Conservatory Quality Assurance Ombudsman Scheme offers a totally free customer guidance line and totally free access to its services, while The Glazing Arbitration Plan (TGAS formally the Glazing Ombudsman Plan) is able to take cases to arbitration, which aims to resolve conflicts without going to court; however, this plan is only offered if your installer is a FENSA or Glass and Glazing Federation (GGF) member and you have already been through their problems process.

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If you paid for part or all of your windows with a credit card or the windows business organized financing in your place, and the sale was in between 100 and 30,000, you will be covered by the Customer Credit Act 1974, that makes your credit card company equally as responsible as the installer for any disputes.

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This does not apply if you took out a bank loan on your own to spend for the work. Your last hope for fixing disputes with your installer is taking them to court to get an order for them to compensate you. Which court you rely on depends upon the quantity you're claiming if it's 10,000 or less in England and Wales or as much as 3,000 in Northern Ireland, you can utilize the little claims court.

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Be aware that court action can be costly and might take a long time to reach a decision. Keep records of every step of your problems procedure, consisting of e-mails, phone logs and other written communication with your installer, as well as images of any damage or malfunctioning setup, as this can all be used as evidence to support your case.

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Double glazing is a great way to keep heat inside structures in order to make them more energy efficient, and their advantages are typically promoted in the colder months. However, it's not just during winter season that double glazed windows are a wonderful concept they likewise keep heat out throughout the summer season to keep houses and offices cool during spells of heat.

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Nonetheless, many people think about making the upgrade to double glazing in autumn or winter to enjoy the benefits. Here's why two panes of glass are better than one throughout the year, especially during the summer season. Double glazing works in all weathers because it stops heat transferring from one side to the other.

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It has a dual purpose so its benefits can be felt all year round, whether you desire the space to remain cool or stay warm. With longer days and light nights, you may find that your neighbours begin having later on dinner celebrations and BBQs that go on late into the night.

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If you discover these noises troubling then double glazing offers sound insulation - one way to shut out the additional sound of summertime vibes. All of us like a little bit of sunshine shining through our window, but did you understand the sun's powerful rays could really be causing damage to your furnishings!.?.!? Have you ever discovered the faded result on a picture which was placed near a window? Installing double glazed windows can limit the quantity of harmful UV rays which can permeate the window into the house, reducing fading to carpets, drapes and other furnishings.

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Double glazed windows enhance security because they can be locked from the inside and the difficult glass is very tough to smash. Have a look at our windows pamphlet to find out more about double glazing and the variety of styles available.

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In existing architectural and interior design, bigger normally is much better specifically when it comes to windows and glass. Windows and doors account for around 30% of overall energy loss in a home.